Choosing a document storage company isn’t a particularly glamorous process. Not like picking out your next sports car or deciding on where to go on a family holiday. But it does require a degree of thought because, let’s face it, boring as it may be to some (not us, obviously) it’s an important decision to get right.

That’s why we thought we’d put together a list of questions you need to be asking any potential document storage provider before you sign on the dotted line. The last thing you want is to finally sort out the clutter in the office only to find you’ve got yourself into a situation where you could have a data breach or can’t get hold of vital documents for weeks at a time.

1) What’s your security like?

This is clearly a pretty fundamental question. After all, the reason you want to store your documents is surely because you want to keep them safe. This is especially true of confidential information, whether that be customer data (you don’t want to annoy the GDPR police!) or top secret company plans that your competitors would be gleefully happy to get their hands on.

At Scan Film or Store our facilities are monitored and alarmed 24/7 so you can be sure that even James Bond himself would have a hard time gaining access to our clients’ documents.

2) Is your storage facility climate controlled?

The thing about paper is that it’s not exactly the most sturdy stuff. Not only can it go up in flames pretty darn quickly, it also has a natural aversion to water. Even air that’s too damp is likely to cause a problem with mould. Then there’s light, which can fade ink, and rodents of all kinds, from rats to wasps. Your documents need to be protected from all of these.

Our purpose built storage unit at Scan Film or Store HQ is specially designed to create the best environment for housing large volumes of paper as well as microfilm, microfiche and so on.

3) How quickly can I get hold of one of my documents?

One of the benefits of having your paperwork in an archive room down the corridor from your office is that it’s relatively easy to get hold of a file at any given point (even if it does set off your dust allergies). If you use an off site storage facility, will you have to wait days to get important documents sent across in the post?

With our barcoding system, finding your files is a piece of cake and we can either scan them and email them across within a couple of hours, or get hard copies couriered over.

4) Is your team security checked?

It’s no use protecting your documents from spies and wannabe thieves if the storage company staff are going to interfere with them directly. It’s vital that the entire storage process is secure from start to finish, from the moment the files leave your office until they’re either returned or securely destroyed.

The Scan Film or Store team have all gone through DBS checking, plus we’ve been security vetted to BS7858 and signed the Official Secrets Act! It doesn’t get more secure than that.

5) Will you come and collect my documents?

This isn’t strictly essential, assuming you have the time, inclination and resources to pack up all your documents and trundle them over to your chosen storage company. But really, why would you bother if you can find a company that will do it all for you? After all, if you’re paying money for storage then you might as well enjoy the process.

We’re old pros when it comes to packing and moving, so let us come over to you and get everything boxed up – we’ll even bring the boxes and tidy up after ourselves. 

If you’re looking for a trusted and reliable document storage company, why not give us a call? We offer a free consultation and quotation service so give us a ring today to see how we can help.