If you’ve never used a document scanning, storage or destruction service then there’s a good chance you’ve got a few misconceptions about the whole process. We’re not saying you’re generally uninformed or anything, honest. But why would you know the ins and outs of what is, we’ll admit, a less than thrilling industry to anyone who isn’t in it, right?

So anyway, we thought we’d run through a few common misconceptions and then provide a little explanation of the realities so you’re better prepared. If it’s good enough for the Boy Scouts and all that…

Document scanning, storage and destruction is only for big corporates

This is a common misconception and one we’re really keen to break. Because yes, we work with some really large clients – clients we can’t really tell you about because we’ve all signed the Official Secrets Act. But we also work with family firms and charities and even individuals (remember the lady with the Tibetan manuscripts?) and we offer them the same high level of service that we do for the big guns.

Once you get my documents, I’ll never see them again

If you’ve never visited our Bridgwater HQ (and you’re welcome to, by the way) then you might imagine it as some secret underground bunker or even a slightly more professional looking Bat Cave where documents go, never to be seen again. But actually any documents you stored with us would be easily accessible. We barcode everything, you see, so it’s easy to find. And we can either scan documents and send you electronic versions if you need them, or get the originals over to you by our own vehicles or courier.

If I want to see one of my stored documents, I’ll have to wait ages

Ah there, you see, we’ve already covered this in the point above. In case you skipped that one, here it is again: we can either scan a document and whiz over via email or we can deliver it back to you or call in a courier. So really, you can have whatever you need within a few short hours, wherever you are in the country.

Data destruction is just about shredding things quickly and in bulk

A big fat nope on that expectation. Data destruction is an important business with serious security implications so even a super fast giant shredder isn’t good enough. We use a cross shredder that creates confetti rather than strips (which, as you’ll know if you watch enough CSI, can be painstakingly put back together if you’re really committed) and then pulp that confetti so it’s literally impossible to read. We can also chip PC hard drives, degauss computer tapes and incinerate microfiche and microfilm, which have a high burning point and can’t be dealt with in your average garden waste burner.

I’m going to have to make a system to store my scanned files

Well if you’ve got a large amount of files that need to be scanned then yes, a system will need to be made – but let us handle it. If we do say so ourselves, we’re pretty good at it. We can literally sort the whole scanning process, from picking up your documents to preparing them for scanning (taking out staples, separating individuals documents with separator sheets etc) then scanning and creating a digital filing system. We can even train up your team to use the new  filing system. Handy, right?

Once my files are scanned I’ll be able to throw them away

Well you can if you don’t need them. But if there’s anything confidential in them – and we don’t just mean the Colonel’s secret recipe; even simple things like customer details need to be handled carefully, especially with GDPR now in force – then you’ll probably want us to securely destroy any originals you no longer need. Alternatively we can store them at our secure storage facilities or return them to your premises.

You won’t be able to scan my documents – they’re huge

Ooh, we do love a challenge. Especially as we have a very snazzy Canon OCE large format scanner, which can scan up to A0 in width and pretty much any length. Got a stack of 40ft aircraft drawings you need as digital files? No problem, we’ve done it before. Want to scan your pet giraffe’s neck X-ray so you can share it on your blog? We can help and we promise not to mock (too much).

Document scanning is bad for delicate old books

Well yes, that’s true – if you try and stick them in the scanner you’ve got in the corner of the office. But we have a Book Eye Pro 4 scanner. It’s a pretty flash bit of kit that has a specially designed V plate which means the spines of delicate book don’t get damaged. And there’s even software built in to help flatten the image out and remove the, ahem, buttock crease. You know what we mean.

If you have any other potential misconceptions about document storage, scanning or destruction you’d like us to help you shed, give us a call today.

How are you feeling today? Not your best? Don’t worry, you’re not alone. According to the experts (by which we mean some clever marketing company who dreams these days up) today is Blue Monday. In other words, the day we’re statistically most likely to feel down in the dumps.

Why? Well Christmas is a distant memory but the evidence of festive scoffing is all too evident on our waistlines, we’ve yet to settle the credit card bill and failed to keep our New Year’s resolutions, the weather is terrible and it’s still ages until payday. If you weren’t feeling glum before, bet you are now, right?

Don’t worry, as always we are on hand to provide some tips for beating Blue Monday which, at the very least, will hopefully give you a bit of a giggle to help banish those blues.

Stick your swimsuit on

Ok hear us out. One of the reasons we’re feeling blue today is that the weather sucks, right? It’s cold, it’s gloomy, probably raining. But that’s just outside! Inside you can control your own climate. Stick the heating up (just for today mind, it’s not great for the environment), get into your swimsuit, mix up a batch of Mai Tais, line up a holiday playlist on iTunes or pop on a rerun of Hawaii 5-0 and you’re good to go. Who says you have to get on a plane to have a tropical break?

Smile, smile and smile again

It might feel like a grimace at first but the very act of smiling actually helps us feel better! If you’re struggling, watch a comedy show, Google “cats falling over”, whatever works for you. And then once you’ve got those facial muscles working properly, start smiling at other people. Smiling is contagious and knowing that you’ve helped boost someone else’s mood will give you a boost in return. Just don’t overdo it or you’ll come across as creepy and potentially add “getting slapped in the face” to the list of things making you feel blue today.

Ditch your old documents

People usually do their spring cleaning in March. Which makes sense, because that’s when spring actually starts. But how great would it feel to get to March and be able to take a day or two off because you’d already got yours sorted in January? There’s nothing as satisfying as having a good clear out, you’ll feel a huge sense of accomplishment and the newly decluttered environment will enhance your calm too. If you need help with document storage, document scanning or secure data destruction while you’re at it, do give us a shout.

Run away from it all

Usually we wouldn’t advocate running away from your problems but in this case we mean it literally. It’s probably the last thing you feel like doing but grabbing your trainers and pounding the pavements for even 10 or 15 minutes will do you a world of good. The fresh air, the exercise, the endorphins – not to mention the satisfaction of having actually got off your backside and done something productive. Go on, you can do it! We believe in you.

Embrace the blues

Failing all else, work along the principle of “if you can’t beat ‘em, join ‘em” and fully embrace Blue Monday. Take a duvet day, get the Ben & Jerry’s out of the freezer, stick on The Notebook or Celine Dion’s greatest hits album and have a good old blub. There’s no proof as such that a good cry makes you feel better, but ask most people and they’ll tell you it does. Now, where did we put the tissues?

If worrying about document storage, document scanning or secure data destruction is part of what’s getting you down today, give us a call and find out how we can help. We don’t mind if you have a bit of a cry on our shoulder!

As you’ll remember from last year’s festive testimonials, we’re like this (picture us crossing our fingers closely) with Santa and his crew. Well, actually we’ve only met the big man a couple of times; we mostly deal with his elves. But that’s not a bad thing. Honestly, Saint Nick is more of a brand ambassador these days – it’s the admin elves who do the real work (don’t tell him we said so though, he’s got a very fragile ego).

Anyway, here’s how operations are run at Christmas Towers, and the lessons you can learn from these busy little guys when it comes to organising your office administration.

You can’t make naughty or nice lists like you used to

GDPR. They’re feeling the impact up there in the North Pole. Up until last year it was simple – Santa made his list, he checked it twice and he found out whether people were naughty or nice.

This year his elves have had to undertake a massive project to gain consent to hold data on the world’s 1.9 billion children. They also had to go through historic records and destroy any data collected under the old rules which would contravene the news ones.

Luckily we were able to help them by securely destroying several thousand boxes of these lists using our special cross shredding and pulping service. No one will be using your childhood indiscretions against you now, you can be sure of that.

Scanning invoices creates a lot more room for making toys

You’d think that with the price of land up north, Christmas Towers would be vast and spacious. But it’s surprisingly cramped. When we first visited (and no, we can’t tell you where it is or share photos – we had to sign an NDA) we were literally tripping over bags of reindeer feed and boxes of old receipts for elf-sized carpentry tools, baker’s sugar and string.

We couldn’t help them with the reindeer feed, but we did sort the receipts for them. Thankfully they were able to let us use Santa’s sleigh to get all the boxes back home (usually we’d take them off in one of our vans but they struggle a little in those rather extreme arctic conditions). We scanned them all, created a searchable database so they can retrieve any of them at the touch of a button, then securely destroyed the hard copies, which they said they didn’t need anymore (otherwise we’d have stored them here, obviously).

Don’t rely on a reindeer temp to find the right archive box

This is strictly between us, but there was a right royal screw up last year when several of the elves were signed off with tinsel blindness at the same time and the office ended up seriously understaffed. Unfortunately, this group included the only three elves who understood the document  storage system. So when the head chef wanted the original candy cane recipe from the archives (he was going through a bit of a ‘back to basics’ period, apparently) they dispatched a reindeer who was acting as temporary cover to find it. Naturally he hadn’t a clue where to start, upset several boxes of old files, got hopelessly lost and ultimately did not deliver said recipe. Which caused Chef to have a hissy fit of epic proportions and storm off muttering something about amateurs. It was all very Gordon-Ramsay-does-Christmas.

This year, they’ve relocated their archive to our Bridgwater storage unit – not only to create even more space, but because our barcoding system means we can easily find anything they’re looking for and either send a scanned copy straight across or courier a hard copy to them within 24 hours (assuming the snow isn’t too heavy out their way).

So there you have it. Lessons in life and business from the festive folks way up North. Happy Christmas one and all!

PS In the interest of full disclosure we should probably point out that Santa isn’t actually a client of ours. This is just a bit of festive fun, ok? We do provide data destruction, document storage, document scanning and a number of other services that would be useful to admin elves if they existed. If you could use one or more of these services, give us a call and we’ll see how we can help. Unfortunately we can’t actually supply you with an admin elf.

The paperless workplace movement has been around for a fair while now, and rightly so. After all, trees don’t grow on… erm… well, you know what we mean. It just isn’t sustainable to keep hacking down forests so we can scribble a short note on an A4 piece of paper and then toss it in the bin when we’re through with it. The environment will eventually go off in a huff and we’ll be left to try and survive an eternal winter eating nothing but foraged mushrooms or something equally unpleasant.

But while going paperless is great as a concept, it’s actually something which should take a bit of thought if you want to achieve good results. Especially if you’re running a larger or more established business where any change is likely to take a degree of effort to implement.

Here are a few things you’ll need to include in your go-paperless process:

Get staff on board with paperless

This is by far the most important part of any change management process. Get it wrong, and with all the will in the world you just won’t succeed. Even if you threaten to fire people for using more than 2.5 sheets of paper a day, how are you going to police that? The best way to ensure that your mission to go paperless succeeds is to make it everyone’s mission. Except more fun than that. Because if it’s going to be a ‘mission’, no one will do it. The point is, get buy in before you do anything else.

Invest in the right software

The best way to get people on board with something new is to make it super easy – ideally easier than what they’re doing now. Most of us are pretty lazy at heart. Or just super busy. If your paperless system involves new hardware or software – whether that’s tablets to replace paper order forms, a file-sharing system like Dropbox or GSuite, e-signature software, or something bespoke – make sure everyone understands how to use it so that they actually do use it. This might involve investing in some training. Do it. It will be worth it.

Set up a great filing system

Just like the filing cabinets of yesteryear (ah, nostalgia!), online filing systems need to be clever. It’s no good leaving everyone to rely on a search function. There needs to be a system of clearly defined folders and subfolders, with uniform labelling protocols for the documents they contain so no one gets confused. Again, there might be the need for some training on this and you’ll almost certainly need to circulate some guidelines otherwise people are likely to end up very confused. And confused people tend to lose stuff, even if it is in the Cloud somewhere rather than an archive room.

Put the message out

In order to make a paperless system work, you’ll need to have people outside the company on board too. Look at where your incoming paper is coming from. Can you ask your suppliers to send electronic invoices instead of paper ones? Are there any unnecessary circulars you can unsubscribe from? Have you gone for the paperless statement options on your bank account? If something doesn’t need to come to you in a paper format then make sure it’s changed to an electronic one. As a bonus, you’ll have a lot less mail to file.

Set protocols on printers

While your staff may be on board with the idea of going paperless, they’re only human. On those occasions where they do have to print something, they may well forget to tick the “print two sided” option, for example. By setting protocols on your printers, you can make sure that single sided has to be a deliberate choice rather than an absentminded mistake. Likewise you can use the analytics from your printers to see where the bulk of the printing is coming from, whether that be individuals or departments, so you can focus your efforts to reduce paper use in those areas.

If you’re looking at going paperless and you want to talk to someone about scanning your documents or even destroying the ones you no longer need, get in touch today to see how we can help.